Frequently
Asked Questions

What payment methods do you accept?

• We accept Visa, MasterCard, and American Express. All transactions are processed securely.

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What is your returns policy?

• We offer a hassle-free returns policy. For detailed information on how to request a return or exchange, please visit our Returns page.

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How can I track my order?

• Once your order is dispatched, you will receive a tracking number via email that you can use to track your shipment.

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Can I make changes to my order?

• If you need to make changes to your order, please contact us at hello@suliandco.com as soon as possible. We will do our best to accommodate your request before the order is dispatched, however there are no guarantees this is possible.

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Do you offer international shipping?

• Yes, we offer international shipping. Please check our Shipping page for rates and delivery times.

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What materials are your products made from?

• Our T-shirts are made from 100% cotton, ensuring comfort and breathability. Please refer to each product's description for more information on materials used.

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How do I care for my Suli & Co. clothing?

• Care instructions are provided on each product’s label. We recommend following these guidelines to ensure the longevity of your items.

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Can I sign up for promotions or newsletters?

• Yes! You can subscribe to our newsletter at the bottom of our website to receive updates on promotions, new arrivals, and more.

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How do I contact customer service?

• You can reach our customer service team via our Contact Us page or by emailing us at hello@suliandco.com for any questions or concerns.

• Our customer service representatives can help you in English or Samoan, whichever is easiest for you.